Privacy Policy
Photographic Sports Media Group (“We,” “Us,” or “Our”) operates the website www.photographicsportsmediagroup.com to provide high-volume Youth Sports, School Team, Club, and Corporate photography services exclusively within the North Texas area.
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Site or book our services.
1. Information We Collect
We collect information that allows us to provide our photography services, manage scheduling, process orders, and communicate effectively with organizational leaders (coaches, athletic directors, corporate contacts) and parents/customers.
A. Information You Provide Directly
This information is collected when you fill out a contact form, download a pricing guide, schedule a Picture Day (via "Book Your Picture Day Today"), or place an order for prints:
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Contact Data: Name, email address, phone number, and organization name (e.g., club, school, company).
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Booking Data: Requested service dates, locations (e.g., fields, gyms, corporate offices in North Texas), and details related to the scope of work (e.g., number of athletes/employees).
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Order Data: Names and unique identifying information (e.g., team name, jersey number, grade level) necessary for digital compositing, print customization, and product delivery.
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Payment Data: While we do not store full credit card details, third-party payment processors (such as Square, as referenced in our internal procedures) handle transaction details.
B. Image and Media Data and Consent Policy
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Photographic Images: We capture and process individual and team photographs as part of the contracted service.
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Marketing Consent: We require explicit, opt-in permission (via a radio box selection on order/consent forms) from parents/persons before using their likeness or the likeness of their minor for any marketing or advertising materials, including on our website or social media. We strictly do not use any images for marketing if permission is not granted.
C. Automatically Collected Data
When you visit our Site, certain information is collected automatically through standard web technologies:
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Usage Data: IP address, browser type, operating system, pages viewed, time spent on the site, and referring websites.
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Cookies and Tracking: We use cookies and similar tracking technologies (e.g., Google Analytics) to monitor website traffic, analyze user behavior, and improve our local SEO and site speed.
2. How We Use and Protect Your Information
We use the information we collect for the following business purposes:
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Service Fulfillment: To schedule, coordinate, and execute contracted photography sessions, utilizing our patented mobile studio systems.
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Communication: To respond to inquiries, send pricing guides, confirm booking details, and provide customer service.
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Order Processing: To process payments via third-party terminals (e.g., Square), manage digital compositing, and facilitate the printing and delivery of products.
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Marketing and Analytics: To analyze the effectiveness of our local marketing in the North Texas area and improve our digital storefront.
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Internal Operations: To maintain consistent processes and train our staff and potential Member Operators, aligning with our standard operating procedures.
We do not sell your personal information to third parties.
3. Sharing Your Information (Third-Party Services)
We share data only with trusted third parties necessary to operate our business and fulfill your order:
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Payment Processors: Used to securely handle transactions for print orders and service fees (e.g., Square).
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Production Labs and Fulfillment: Third-party labs are used for print production, packaging, and delivery of final products to the Organization or customer.
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Digital Compositing Services: We may use third-party services for image extraction and composite building (e.g., Rebooku, as referenced in our internal procedures ).
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Analytics Providers: Services like Google Analytics help us track site performance and user engagement.
4. Data Security
We implement reasonable and commercially acceptable measures to protect the information you provide. All photographic images and customer data used in our system are handled in accordance with internal security protocols.
5. Third-Party Links
Our Site may contain links to third-party websites (e.g., social media or client login portals). We are not responsible for the privacy practices or content of these external sites.
6. Children's Privacy
Our services are contracted by organizations (schools, clubs, companies) and involve photographing minors. We only collect and process images of minors under the contract and direction of the client organization (e.g., the school or sports league). Parents/guardians should direct any privacy concerns regarding the photos of minors to the respective contracting organization. As stated above, we require explicit, recorded permission before using any image of a minor for marketing purposes.
7. Custom Products and Refund Policy
All photographs, prints, and merchandise produced by Photographic Sports Media Group (PSMG) are custom products created specifically for each customer. Because these items are personalized and cannot be resold, all sales are final once an order has been placed and processed.
If an item arrives damaged or there is a verified production error, please contact us within a reasonable time after delivery so we can review the issue and work toward an appropriate resolution.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
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Email: jdellow@psmg.media
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Phone: 4214-477-4512
